Trusted since 1979

SHIPPING POLICIES

All orders will be shipped fully insured via FedEx. We urge all customers to inspect their package(s) for damage or tampering before receiving and signing for receipt. All packages will require a signature for receipt regardless of value or shipping choice, and regardless of any signed waivers you may have with FedEx.

When Will Your Order Be Shipped?

In most cases your order will be processed and shipped within 24 hours. If you place your order on a holiday, Saturday, Sunday, or Monday, your order will begin processing the following business day (Tuesday through Friday).

Receiving your Shipment and Store Pickup

If you cannot be available, or have someone else available to sign for your package, please contact FedEx once you receive your tracking number and make arrangements to pick up your item from a local FedEx location, so that you can sign for and pick up your package at your leisure. You may also choose to pick up your purchase in person at our Macedonia Showroom during normal business hours. For store pickup please choose Standard Shipping (FREE) and put a note in the comments at checkout that you will be picking up your item in-store.

Gift Packaging

All items purchased will come in proper packaging for presentation. If you would like, we will also be happy to gift wrap your purchase at no extra charge. Just let us know in the comments at checkout!

International Shipping

We apologize, but at this time we are only offering sales and shipping within the continental United States.

SHIPPING RATES

The following shipping rates apply to all items regardless of size, weight, value or destination:

Standard Shipping (approx. 3-5 days) FREE
Standard Overnight (FREE with total purchase of $500 or more) $10

Once you have completed your purchase you can view the current status of your order by logging into your account and viewing your My Orders page. Once your order has shipped, you will also receive a shipping confirmation email with a tracking number for your shipment.

Please check this page often for additional or updated information.

For information on our return policy please see our Terms and Conditions Page.

WHY US

Don Basch Jewelers has been serving the community for over 40 years. Starting as a trade shop in 1979, servicing over 100 stores, the Basch family has always had hard work, the vision of the customer, and family values at the foundation of their business.

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MACEDONIA

509 E. Aurora Rd. (Rt-82)
Macedonia, Ohio 44056

PH: (330) 467-2116

STORE HOURS
Monday: Closed
Tuesday: 11AM-7PM
Wednesday: 11AM-5PM
Thursday: 11AM-7PM
Friday: 11AM-5PM
Saturday: 10AM-3PM
Sunday: Closed

MEDINA

3875 Pearl Road (Rt-42)
Medina, Ohio 44256

PH: (330) 725-4444

STORE HOURS
Location Closed

RAVENNA

112 E. Main St.
Ravenna, Ohio 44266

PH: (330) 296-4216

STORE HOURS
Location Closed

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