We recently had a custom piece created at Basch Jewelers and could not be happier. They completely understood our vision. We are life customers for sure, HIGHLY RECOMMEND !!!
Christy E., Fort Worth, TX
I purchased an engagement ring from Donny & it was a great experience (I did not expect ring shopping to be a good experience) - I'm so happy with my purchase and their customer service is fantastic...
Brandon B., Cleveland, OH
I shopped around at over 10 different stores before choosing Don Basch - they offer custom engagement rings and a level of customer service that was unmatched. They provide personal customer service - took the time to explain the differences between diamonds, show me numerous different center stones and rings, all in a relaxed environment (absolutely no pressure). I came away so impressed and I absolutely recommend them.
Brandon B., Cleveland, OH
Very pleased and will be having all my repairs done by you... the service and friendliness was unbelievable... now I can wear all my rings cause they fit perfectly. Thanks again!
Kathy J., Maple Heights, OH
Marissa, I wanted to tell you how much I appreciate the quality of repair and service given to me by you and your team. From my first call to let you know I was having problems with the posts on my earrings I have found the true meaning of customer service!! In my opinion, you went above and beyond to help me with getting my earrings on and assuring the fit. Your smile and pleasant demeanor let me know that it was important for you to make sure that I left a satisfied customer. You certainly accomplished all that and more….I will continue to see you for all my jewelry needs. Thank you so much.
Sindy K., Wellington, OH
Denise, Jess absolutely loves the ring. She told me to Thank you for your perfect pick. We will be in touch for bands. Thanks so much!
Donald W., Woodford, VA
I recently purchased an engagement ring from Don Basch Jewelers. I was not very knowledgeable about diamonds going into this whole process, but at the end, I know a ton. Donny Basch was extremely personable, friendly, knowledgeable and patient with me. The whole staff is extremely friendly and caring and that really stood out to me as I visited other jewelry stores and I felt like all of the other stores just wanted to make a sale. I highly recommend going to Don Basch jewelers! There services can't be beat!
Kyle B., Macedonia, OH
Wonderful experience.... So helpful and friendly. My mother passed away and they made a pendant out of her wedding rings. It turned out so beautiful I cried!!!
Linda M., Hudson, OH
Thanks for everything guys. Everything went well and she said yes (thank god). I can't say enough about your service and everything you helped me with.
Nick D., Cleveland, OH
This place is great. While shopping for an engagement ring, Denise was incredibly helpful. These guys will give you the best bang for your buck, and their warranty program is the best out there. I would highly recommend Don Basch Jewelers.
Mike N., Twinsburg, OH
This was my first time buying any type of jewelry. I worked with Don and he was amazing. I told him exactly what I was looking for and he provided me with multiple options. His knowledge on engagement rings helped me find exactly what I wanted for the price I wanted. He was also understanding and patient with me when I decided to totally change the engagement ring. (They were just about completed with my first choice) The final product was perfect. My girlfriend said "yes" and she was blown away by the ring. I could not have gotten it right without Don Basch Jewelers.
Mark K., Twinsburg, OH
I am very pleased with the repair done on my ring as well as the cleaning! Thank you! As always, we are impressed with your service, quality, & professionalism. We also appreciate your friendliness!
Patty, D., Twinsburg, OH
Unreal service. Donny and his staff were very professional and thoughtful. I had to have a ring on 3 days notice. As it was a oval ring, not many stores around the area had a variety of them in stock. I told Donny what I wanted and he found it exactly. He tried his hardest and gave full attention to my request. I don't comment or review many things; however Donny did a great job and helped make my engagement a truly special one to remember! ...
Zachary A., Kent, OH
Truly amazing customer service. I will definitely be back and please, please, give this shop a try. Forget the big box stores and let Donny and his crew help you out! Not to mention he helped me find the perfect halo setting as well. Can't say enough about these guys.
Zachary A., Kent, OH
We had a great experience at Don Basch Jewelers!! Everyone there is AMAZING, and so helpful. Donny assisted us with our purchase and immediately made us feel like family . His knowledge, professionalism, and courtesy far exceeded our expectations. A++++ for Don Basch Jewelers (Don, Donny, And Denise Anne)
Brittany L., Macedonia, OH
I could not be happier with the service and respect I received from everyone at Don Basch Jewelers! I had the pleasure of visiting both locations in Medina and Macedonia and as a younger man with little knowledge of finer jewelry I was given both respect and knowledge before I was ever shown a diamond. They made the entire experience easy and fun. My new fiancé absolutely loves her ring and I am proud to show it off with her. ...
Joe A., Akron, OH
Again, thank you to the entire Basch family and staff for making the most nerve racking day of my life much easier knowing I had a beautiful diamond she will love forever.
Joe A., Akron, OH
I have been impressed with my trips to Basch. The customer service is outstanding and I will be returning for all of my important jewelry purchases. The whole team is remarkable and I highly recommend this store.
Christopher T., Munroe Falls, OH
Don Basch Jewelers is a family-run, very professional jeweler. I used them to purchase my wife's wedding band, which was part of a set. I didn't purchase the engagement ring there, but they were able to easily match the ring, even doing some custom work to ensure a proper fit. I have been to their shop three times for purchases, and each time left impressed by the custom work, friendly service, and price. I would definitely recommend Don Basch Jewelers.
Joe L., Sterling, VA
With phenomenal service, friendly and well informed staff, and absolutely stunning jewelry, Don Basch Jewelers is without a doubt THE jewelry store of Northeast Ohio. I recently purchased a "Denise Anne" cut diamond engagement ring, and when I proposed I'm not sure if my fiancée was more excited about getting engaged to me or the rock I was putting on her finger!
Brandon B., Alexandria, VA
I recently got engaged and bought my fiancé's engagement ring at Don Bash Jewelers in Medina. Dustin and Dennis Bash made this vey simple. Their service was excellent, the ring is beautiful, and all this was at a reasonable price. I highly recommend that before any of your jewelry purchases you go to their store and see what they have to offer.
Anthony C., Hudson, OH
Don Basch Jewelers is amazing. My husband and I have lived in New York for 8 years and still only get our jewelry from Don Basch Jewelers. We have come across many well known high end Jewelers in NYC but haven't seen the quality and custom pieces that you find at the Basch jewelry store. My engagement ring was custom designed by my husband and Dan Basch and its amazing. My ring sparkles even if it hasn't been cleaned in months. When you work with Don Basch Jewelers you are not just a customer they give you 110% to make sure you get exactly what you want!
Megan B.
From the beginning, Don Basch provided excellent, customized service to my fiance and I. We highly recommend them. They custom made my engagement and wedding bands to match. They communicated with us every step of the way and their work is the highest quality. They designed a ring more beautiful than I ever imagined.
Nicole S.
Don Basch is our go to jeweler now! Donny was so nice, helpful and informative throughout the entire engagement & wedding process. It was awesome! We love both of our rings and would go back to see Donny for anything we ever need. They stand behind their products, are honest, and down to Earth. You can trust you are getting what you pay for and then some. It's definitely worth the trip to check out what they have!
Danielle S.

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